Returns/Refunds
All orders can be returned for a full refund minus shipping up to 90 days from purchase date, guaranteed. For refunds, please call Biotek, Inc. at (801) 719-6039 or email customerservice@biotekinc.net.
Exchanges
If Biotek Inc miss-shipped your order we will correct/exchange your order at no cost to you.
If you miss-ordered and ask to exchange product(s) we will exchange it for you. You will need to ship back to us the unopened product you wish to exchange with a note explaining what you are returning and what you would like instead. Once we have received your returned product we will then send you the product you wanted in exchange. We will not send out product before we have received your returned product.
Please ship all product back to:
Biotek, Inc
PO BOX 205
Kaysville, UT 84037